{"id":7259,"date":"2026-01-26T08:08:57","date_gmt":"2026-01-26T08:08:57","guid":{"rendered":"http:\/\/pandapeptides.com\/faq\/"},"modified":"2026-07-16T20:23:38","modified_gmt":"2026-07-17T03:23:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/pandapeptides.com\/es\/faq\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div class=\"wp-block-group has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-f1c65aee wp-block-group-is-layout-constrained\" style=\"background-color:#111113;padding:60px 20px\">\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#fafafa;font-size:clamp(25.014px, 1.563rem + ((1vw - 3.2px) * 1.952), 42px);font-style:normal;font-weight:700\">Preguntas frecuentes<\/h2>\n\n\n\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#a1a1aa;margin-bottom:24px;margin-top:12px\">M\u00e9todos de env\u00edo, formas de pago, COAs por lote, verificaci\u00f3n con Janoshik y soporte para pedidos, todo en un solo lugar.<\/p>\n\n\n\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#71717a;font-size:14px;margin-bottom:50px;margin-top:0px\">\u00bfQuieres la ruta m\u00e1s r\u00e1pida para revisar evidencia? Empieza con <a href=\"\/es\/coa\/\" style=\"color:#d946ef\">Reportes de laboratorio (COAs)<\/a>, luego lee <a href=\"\/es\/quality-and-testing\/\" style=\"color:#00e5ff\">Calidad y pruebas<\/a>, <a href=\"\/es\/about\/\" style=\"color:#d946ef\">Sobre Panda Peptides<\/a>, y las <a href=\"\/es\/research-framework\/\" style=\"color:#00e5ff\">Gu\u00eda de evaluaci\u00f3n de investigaci\u00f3n<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-e0d39006 wp-block-columns-is-layout-flex\">\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">\u00bfQu\u00e9 tan r\u00e1pido salen los pedidos?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">Orders are typically processed within 1-2 business days after payment is confirmed. For fulfillment purposes, each business day closes at 3:00 p.m. Eastern time, Monday through Saturday. Orders confirmed after that cutoff are treated as received the next business day. We ship domestic orders via USPS Priority Mail; see our <a href=\"\/es\/shipping-policy\/\" style=\"color:#d946ef\">Pol\u00edtica de env\u00edos<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">\u00bfSolo hacen env\u00edos dentro de Estados Unidos?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">S\u00ed. Panda Peptides actualmente env\u00eda solo dentro de Estados Unidos. Por ahora no hay pedidos internacionales. Los detalles completos aparecen en nuestra <a href=\"\/es\/shipping-policy\/\" style=\"color:#d946ef\">Pol\u00edtica de env\u00edos<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">\u00bfQu\u00e9 m\u00e9todos de pago aceptan?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">At checkout we currently offer Cash App (LN), Zelle, Bank Transfer, and Credit Card (V, MC, and AMX). Availability can change as we improve the payment stack, but the live checkout always shows the current options.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">What will card payments look like on my statement?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">Card payments will appear on your statement as Onvo Pay. This is the current card processor descriptor and may differ from Panda Peptides.<\/p>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">\u00bfC\u00f3mo verifico sus COAs y pruebas?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">Empieza con nuestro <a href=\"\/es\/coa\/\" style=\"color:#d946ef\">Reportes de laboratorio (COAs)<\/a> directorio de reportes por lote y luego lee <a href=\"\/es\/quality-and-testing\/\" style=\"color:#00e5ff\">Calidad y pruebas<\/a> para entender c\u00f3mo abastecemos, probamos y liberamos productos. Cuando est\u00e1 disponible, tambi\u00e9n enlazamos directamente a p\u00e1ginas de verificaci\u00f3n de Janoshik.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">How do I verify Panda Peptides COAs on Janoshik?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">Abre el <a href=\"\/es\/coa\/\" style=\"color:#d946ef\">centro de verificaci\u00f3n de COAs de Janoshik de Panda Peptides<\/a>, find the compound and batch, then use the direct Janoshik verification link where available. Each released report is tied to batch-specific testing rather than a generic sample document.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">What does Janoshik testing confirm?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">Janoshik testing can confirm analytical details such as measured purity, identity, composition, or content depending on the compound and report method. It does not turn a research-use compound into a medication or provide usage guidance.<\/p>\n<\/div>\n\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">\u00bfCu\u00e1l es su pol\u00edtica de reembolso o reenv\u00edo?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">No aceptamos devoluciones generales. Si un pedido llega da\u00f1ado, incorrecto, perdido o parece no coincidir con el COA publicado o con la especificaci\u00f3n de pureza mostrada, cont\u00e1ctanos dentro de 30 d\u00edas y lo revisaremos bajo nuestra garant\u00eda de calidad. Consulta nuestra <a href=\"\/es\/return-policy\/\" style=\"color:#d946ef\">Pol\u00edtica de devoluciones<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-border-color is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#18181b;border-width:1px;border-radius:12px;padding:25px;margin-bottom:16px\">\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">Is Panda Peptides legit?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:18px;font-size:15px\">Panda Peptides is the research-use-only catalog for Xylo Research Systems LLC. The clearest way to evaluate us is through visible documentation: batch-specific COAs, Janoshik analytical reports where available, product-page testing references, order support, and transparent business contact paths. Start with <a href=\"\/es\/about\/\" style=\"color:#00e5ff\">About Panda<\/a>, <a href=\"\/es\/coa\/\" style=\"color:#d946ef\">Reportes de laboratorio (COAs)<\/a>, y <a href=\"\/es\/quality-and-testing\/\" style=\"color:#00e5ff\">Calidad y pruebas<\/a>.<\/p>\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#00e5ff;font-size:16px;margin-bottom:12px\">\u00bfC\u00f3mo contacto a soporte?<\/h3>\n<p class=\"has-text-color\" style=\"color:#a1a1aa;margin-bottom:0;font-size:15px\">Escribe a <a href=\"mailto:support@pandapeptides.com\" style=\"color:#d946ef\">support@pandapeptides.com<\/a>. Normalmente respondemos dentro de 24 horas. Para ayuda con pedidos, problemas de env\u00edo o preguntas sobre documentaci\u00f3n, incluye tu n\u00famero de pedido si ya tienes uno.<\/p>\n<\/div>\n\n<\/div>\n\n\n<\/div>\n\n\n\n\n<div style=\"background:#18181b;border-radius:14px;padding:22px;margin:26px 0\">\n  <h3 style=\"margin:0 0 10px;color:#00e5ff;font-size:16px\">What does HPLC purity testing show?<\/h3>\n  <p class=\"wp-block-paragraph\" style=\"margin:0 0 18px;color:#a1a1aa;font-size:15px;line-height:1.7\">HPLC separates the tested sample into its main compound and detectable related impurities. The posted purity result is a measured analytical result for that sample or batch; it is not a medical, dosing, sterility, or human-use claim.<\/p>\n  <h3 style=\"margin:0 0 10px;color:#00e5ff;font-size:16px\">Do you claim every product has endotoxin, heavy-metal, or sterility testing?<\/h3>\n  <p style=\"margin:0;color:#a1a1aa;font-size:15px;line-height:1.7\">No. Those tests can matter in broader laboratory QC, but Panda only claims them when they are documented for the relevant product or batch. Our current published proof layer is batch-specific Janoshik analytical testing, including HPLC purity and identity\/composition data where shown on the report.<\/p>\n<\/div>\n\n<p class=\"has-text-align-center has-text-color\" style=\"color:#71717a;font-size:14px;margin-top:30px\">\u00bfNecesitas revisar la parte de pruebas? Lee <a href=\"\/es\/quality-and-testing\/\" style=\"color:#00e5ff\">Calidad y pruebas<\/a>, explora nuestra <a href=\"\/es\/coa\/\" style=\"color:#d946ef\">Reportes de laboratorio (COAs)<\/a>, o revisa las <a href=\"\/es\/research-framework\/\" style=\"color:#00e5ff\">Gu\u00eda de evaluaci\u00f3n de investigaci\u00f3n<\/a>. \u00bfTodav\u00eda tienes preguntas? <a href=\"\/es\/contact-us\/\" style=\"color:#00e5ff\">Cont\u00e1ctanos<\/a> y con gusto te ayudaremos.<\/p>\n\n\n<\/div>\n\n\n<p class=\"has-text-align-center has-text-color wp-block-paragraph\" style=\"color:#71717a;font-size:14px;margin-top:16px;margin-bottom:0px\">\u00bfBuscas la parte documental? Empieza con <a href=\"\/es\/coa\/\" style=\"color:#d946ef\">Reportes de laboratorio (COAs)<\/a>, <a href=\"\/es\/quality-and-testing\/\" style=\"color:#00e5ff\">Calidad y pruebas<\/a>, o la <a href=\"\/es\/research-framework\/\" style=\"color:#00e5ff\">Gu\u00eda de evaluaci\u00f3n de investigaci\u00f3n<\/a>. Si eres nuevo en la categor\u00eda, empieza con <a href=\"\/es\/what-are-peptides\/\" style=\"color:#00e5ff\">\u00bfQu\u00e9 son los p\u00e9ptidos?<\/a>. Para p\u00e1ginas de literatura por compuesto, explora la <a href=\"\/es\/research\/\" style=\"color:#d946ef\">Biblioteca de investigaci\u00f3n<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Shipping, payment methods, batch-specific COAs, Janoshik verification, and order support in one place. Want the fastest proof path? Start with Lab Reports, then read Quality &amp; Testing, About Panda Peptides, and the research evaluation guide. How fast do orders ship? Orders are typically processed within 1-2 business days after payment is confirmed. [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-7259","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pandapeptides.com\/es\/wp-json\/wp\/v2\/pages\/7259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pandapeptides.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pandapeptides.com\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/pandapeptides.com\/es\/wp-json\/wp\/v2\/comments?post=7259"}],"version-history":[{"count":5,"href":"https:\/\/pandapeptides.com\/es\/wp-json\/wp\/v2\/pages\/7259\/revisions"}],"predecessor-version":[{"id":13754,"href":"https:\/\/pandapeptides.com\/es\/wp-json\/wp\/v2\/pages\/7259\/revisions\/13754"}],"wp:attachment":[{"href":"https:\/\/pandapeptides.com\/es\/wp-json\/wp\/v2\/media?parent=7259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}