Frequently Asked Questions
Shipping, payment methods, batch-specific COAs, Janoshik verification, and order support in one place.
Want the fastest proof path? Start with Lab Reports, then read Quality & Testing, About Panda Peptides, and the research evaluation guide.
How fast do orders ship?
Orders are typically processed within 1–2 business days. We ship domestic orders via USPS Priority Mail, and most orders arrive within 2–5 business days total, including processing time. See our Shipping Policy.
Do you ship only within the United States?
Yes. Panda Peptides currently ships within the United States only. International orders are not available at this time. Full details are in our Shipping Policy.
What payment methods do you accept?
At checkout we currently offer Cash App, eCheck via Plaid, and Zelle. Availability can change as we improve the payment stack, but the live checkout always shows the current options.
How do I verify your COAs and testing?
Start with our Lab Reports directory for batch-specific reports, then read Quality & Testing for how we source, test, and release products. Where available, we also link directly to Janoshik verification pages.
What is your refund or reship policy?
We do not accept general returns. If an order arrives damaged, incorrect, lost, or appears not to match its posted COA or purity specification, contact us within 30 days and we will review it under our quality guarantee. See our Return Policy.
How do I contact support?
Email support@pandapeptides.com. We typically respond within 24 hours. For order help, shipping issues, or documentation questions, include your order number if you have one.
Need the testing side? Read Quality & Testing, browse our Lab Reports, or review the research evaluation guide. Still have questions? Contact us and we’ll be happy to help.
Looking for the documentation side? Start with Lab Reports, Quality & Testing, or the research evaluation guide. If you are new to the category, start with What Are Peptides?. For compound literature pages, browse the Research Library.